Consent and Choice

If you choose not to register or not provide personal information, you may still visit the UPSMart website but you will not be able to access the restricted areas available to registered users. By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly.

Access

It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site. We have provided an administration service (My account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed. You have the right to ask for a copy of your personal information. Please see the "How can I find out what information UPSMart holds about me?" section of our Privacy Policy for details.

Out of stock items on UPSMart

We want you to be able to find out about our products at all times, even if they are out of stock. On the occasion that a product is showing on our website as 'none in stock', you'll still be able to read about it on our website. Should you decide to order a 'none in stock' item, we will do our utmost to source goods to fulfil your order in the shortest possible time. In most cases, the turn around time to fulfil a 'none in stock' order is 3-5 days, though please be aware this can sometimes be longer if goods are hard to source or 'in constraint'.

How to order from the UPSMart

To place an order online, please follow the simple steps as detailed below:

• To buy any given product or service featured on the UPSMart website (all prices are shown exclusive of VAT) click on the 'Add to Cart' icon.
• You can add multiple product lines to your basket, amend quantities or remove product lines altogether at any time. Remember to click 'Update' after any changes
• To checkout, click the 'Checkout' button in your shopping basket, or 'Continue Shopping' if you want to add more items.
• Returning customers will firstly be asked to log in now. New customers should choose the 'New Customers' option. Please follow the online instructions for opening a new account.
• Once logged in/opened a new account, you can proceed to the checkout where your order will be summarized in full.
• Here you can determine the delivery address you require, choose a delivery service, determine your payment details and add a friendly reference to your order. Delivery charges are detailed in full.
• If you need to change any elements of your order, you can do so.
• Once you are happy with all of the details, and you wish to proceed, click the 'place order' button. IMPORTANT NOTE: Once you click this button your order will be placed. Please do not proceed unless you are sure you wish to place your order.
• You will be directed to the Protx payment page which will take your payment details.
• If you are a member of a payment security scheme (Verified by Visa or MasterCard Securecode) you will now be asked for your special password.
• Your order is now placed. Please review your order confirmation and make a note of your order number for future reference.
• You can view, edit or cancel orders via 'My Account'.
• UPSMart will send you an order acknowledgement via email. If you paid by credit/debit card you will also receive email confirmation from Protx. This order acknowledgement does not constitute an acceptance of your order. Your order will not be accepted until we take payment at the point of despatch.

Returning Goods or Cancelling an Order

Please click here to view our Returns Policy.

UPSMart Warranty

All UPSMart products come with a 12 month warranty as minimum. Should you need to return UPSMart products to us, or indeed any other manufacturer's products purchased from the UPSMart, please review our returns policy for information on how to do this. If goods are faulty within their warranty period and are replaced, then the warranty of the replacement product dates from the invoice date of the original purchase.

Changes to Services

UPSMart reserves the right at any time and from time to time, to modify, edit, delete, suspend or discontinue, temporarily or permanently, the Site (or any part of it) and/or the information, materials, products and/or services (or any part of them) available through the Site with or without notice. This will not affect any order which has already been accepted by us.

Copyright

The content of the Site is protected by copyright, trademark and other intellectual property rights as applicable and is provided solely for your own use. Republication or redistribution of any of the content available on the Site including by framing or similar means is prohibited.

Prevention of Fraud

To help us prevent fraud, please be aware that we may make searches about you at credit reference agencies for the purpose of verifying your identity. These agencies will supply us with information, including information from the Electoral Register. The fact that we have requested an identity check is recorded by these agencies, though be assured that the searches will not be seen, or used by lenders to assess your ability to obtain credit.

Law

These Conditions are governed by and will be interpreted in accordance with English Law and any disputes relating to these Conditions will be subject to the exclusive jurisdiction of the English courts.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by UPSMart and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of UPSMart. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, UPSMart takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

VAT registration number

UPSMart's VAT registration number is GB 931219642