The Power Protection Blog

May 19, 2009

Remote Access of UPS

Filed under: Applications,Technology — Tags: , — toneus @ 9:50 am

I’ve been reading a lot about remote access and monitoring of UPS systems recently. It’s quite easy to do now. In the good old days you had dial up modems that you could call and interrogate the UPS, or the box of tricks could be configured to dial you when it received a problem signal from the UPS.

Now SNMP adapters have enabled the UPS to be connected to your network and can be monitored and even controlled by anybody who has access to that network. Here’s where a lot of the text has been about. Not about the ability to be able to monitor the UPS, but rather the security issue it poses.

A network managers worst nightmare

A network managers worst nightmare

Many systems come with default security settings which apparently many people overlook when setting up the system. What happens is that any hacker with a bit of UPS knowledge gets into your network and not only does he try to plant a few viruses hear and there or extract some data, decides to switch everything off just for the hell of it. A nightmare scenario for any network manager.

I’ve even heard of some clients who are so scared of the possibility that they refuse any communications with the UPS at all, instead relying on the automatic starting of the gen sets in case of mains failure and visible and audible UPS alarms. This seems a bit unnecessary as monitoring the UPS by a web browser is a useful tool and can be secure provided the correct protocols are followed. Just remember that once SNMP is enabled the UPS is part of the network and your network security protocols should cover for this.

November 18, 2008

SNMP monitoring of UPS

Filed under: Applications,Help Guides — Tags: , — ups_guru @ 5:51 pm

We’re getting a few questions asked about SNMP so I thought I’d let you know how simple this is to set up.

Take a look at this product NetAgent Mini External SNMP Adapter. This is an external SNMP interface so it can connect to any UPS System that uses standard RS232 communications protocol.

Connect the SNMP adapter to the RS232 port of the UPS System. Now you need to make sure that the SNMP adapter is powered by a protected power source, as you will lose communications during a power cut if it isn’t! As these devices (and other external IT equipment) usually uses a small plug in transformer and not an IEC connection you will need one of our IEC to UK Socket adapters. You can then plug it straight in.

With a normal RJ45 cat5 lead connect one end to the UPS adapter and the other into your network.

Go to the computer where you wish to monitor the UPS, making sure it is connected to the network and install the Net Agent software. Run the software, which will detect the UPS System, assign it an IP address and hey presto – you can now monitor the status on any internet browser that can connect to your website by entering the IP address.

This opens a whole host of new opportunities for monitoring the status of UPS. I know one facilities manager who was delighted that instead of driving to the factory at 3am, he could now log onto his computer at home with a coffee. He had full status of UPS alarms, status and event history at his fingertips, enabling him to take the most appropriate course of action immediately.

What’s more, as well as monitoring the UPS you can install the ClientMate software to allow you to take action on any of the UPS alarms, such as send emails, run batch files, shut down systems etc.

It’s a very useful and powerful tool and remember this will work on any UPS System with an RS232 interface operating standard protocol (in theory anything manufactured within the last 5 years or so) so it’s backward compatible too.

Available at UPSMart the NetAgent Mini External SNMP Adapter.

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